Refund & Returns Policy

At, we prioritize our customer’s satisfaction. Please be aware that our services are digital, and as such, once your order is received, it becomes non-refundable.

Duration: You have 2 Hours from the date of purchase to request a refund or exchange. Unfortunately, after this period, we won’t be able to offer either.

Eligibility Criteria: For a return to be possible, the service must remain unused and in the exact condition as when provided.

Exceptions to Returns: Given the digital nature of our service, certain items aren’t eligible for a return:

  • Gift cards.
  • Downloadable software products.
  • Specific health and personal care items.

Always keep your receipt or proof of purchase, as it’s essential for processing returns.

Partial Refunds: There might be circumstances where only partial refunds are granted:

  • Services used or partially used.
  • Any service not in its original state or has issues not arising from our end.
  • Services that are returned post the 30-day mark.

Processing Refunds: On receiving the return request, we’ll inspect it and send you an email confirmation. If approved, your refund will be processed, and the amount will be credited to your original payment method in due course.

Delays in Refunds: If your refund seems delayed, consider the following steps:

  • Recheck your bank account.
  • Get in touch with your credit card company; it might take some time for the refund to be officially posted.
  • Next, contact your bank. There’s usually some processing time for refunds.
  • If you’ve done all of the above and still haven’t received the refund, please reach out to us at {email address}.

Sale Items: Only full-priced services qualify for refunds. Discounted or sale items can’t be refunded.

Exchanges: We’ll only consider exchanges if the service provided was faulty or damaged. In such cases, email us at {email address}.

Gifts: If the service was marked as a gift during purchase and sent directly to you, you’d receive a gift credit equal to the return’s value. If not marked as a gift or if the buyer got the order shipped to themselves, the refund will be sent to them.

Returning Services: Although our services are digital, if there’s a physical component, you’d need to send it back to {physical address}. You’d bear the shipping costs, which are non-refundable. If you’re returning high-value items, consider opting for traceable shipping or insurance.

Assistance: For any queries or concerns related to refunds and returns, please contact us at